Frequently Asked Questions
Find answers to common questions about our products and services
Are your food products organic?
We prioritize sourcing organic ingredients whenever possible. Please check the specific product labels for certified organic seals.
How do you ensure food safety during transit?
All perishable items are packed in insulated thermal liners with eco-friendly gel packs to maintain optimal temperature throughout the delivery process.
Do you offer options for specific dietary restrictions?
Yes, we offer a wide range of gluten-free, vegan, keto, and nut-free options. You can use our website filters to browse by dietary preference.
Where can I find the nutritional information?
Complete nutritional facts and ingredient lists are available on each individual product page under the 'Nutrition' tab.
What is the shelf life of your products?
Shelf life varies by item. Fresh goods typically last 5-7 days, while our pantry staples have an average shelf life of 6-12 months.
Can I modify or cancel my subscription?
Absolutely. You can manage, pause, or cancel your recurring orders at any time through your account settings before the next billing cycle.